Splash Rewards

Splash Reward Tiers:

JUMP:
 
  • FREE
  • 1 POINT PER DOLLAR
  • EARN EXTRA POINTS ON SELECT PURCHASES DURING PROMO PERIODS
DIVE:
 
  • $950 SPENT PER CALENDAR YEAR
  • 1 POINT PER DOLLAR
  • POINTS NEVER EXPIRE
  • BI-ANNUAL $10 SPLASH! BUCKS
  • EARN EXTRA POINTS ON SELECT PURCHASES DURING PROMO PERIODS
CANNONBALL:
 
  • $2500 SPENT PER CALENDAR YEAR
  • 1 POINT PER DOLLAR
  • POINTS NEVER EXPIRE
  • 26 WEEKS OF 'PREMIER' WEEKLY SERVICE (LABOR ONLY)
  • EXCLUSIVE VIP SALES ACCESS
  • BI-ANNUAL $10 SPLASH! BUCKS
  • ONE HOUR FREE LABOR ON ANY INSTALLATION
    (excluding liner and fabric replacement)
  • EARN EXTRA POINTS ON SELECT PURCHASES DURING PROMO PERIODS
 

SPLASH! Rewards Program Membership Rules Subject to the terms and conditions set forth below, members of SPLASH! Rewards Program will earn points in conjunction with the purchase of qualifying products and services that are redeemable towards the purchase of certain products.

Membership

  1. Free Membership

No purchase is necessary to obtain membership in the SPLASH! Rewards Program (“Program”) and get an SPLASH! Rewards account.

  1. Eligibility

You must be age 21 years or older and a resident of the United States to be eligible for membership. Membership in the Program is limited to one per household (address).  To enroll in the Program, you must provide your first name, last name, mailing address, phone number and email address. The Program is void where prohibited by law. A person may not be a member of more than one SPLASH! Rewards Program.  Members are entitled to only one Member Account.

  1. Opening an Account

In-Store. You may apply to become a member of the Program via personnel at any Pools of Fun retail store location.

  1. Membership Account

Each SPLASH! Rewards member (“Member”) will receive an SPLASH! Rewards Program account number that is unique to such Member (“Account”). Accounts are issued in-store at the time the customer enrolls in the Program. The Member must have a verified email address to sign-up for the SPLASH! Rewards Program. The Account remains the property of Pools of Fun Inc. and must be surrendered upon request. No credit or cash will be given for unused points. Program account numbers are not transferable and are not for sale, resale or barter. Pools of Fun Inc. is not responsible for use of a Member’s account or redemption of a Member’s points in the event the Member’s account is compromised through no fault of Pools of Fun, Inc. and the account is used or the points are redeemed prior to the Member informing Pools of Fun Inc. that the Member’s account has been compromised.

  1. Access/Change Member Information

Members must keep their personal information on their Account up-to-date by visiting any Pools of Fun retail store location.

  1. Dive Members.

Becoming a Dive Member. Members who spend $950 between a continuous 12-month period (January 1 through December 31) will earn Dive status (“Dive Member”). Dive status is valid for the remainder of the year in which it is earned through December 31 of the following calendar year (minimum of twelve months, maximum of 24 months). For example, if a Member reaches Dive status in July 2018, their status as Dive is valid until December 31, 2019. Dive Member Benefits. Dive Members enjoy additional benefits and promotional offers such as: points that do expire while a Dive Member, bi-annual $10 SPLASH bucks and the ability to earn additional bonus points during promotional periods. All Dive Member benefits and promotions are subject to the terms and conditions of the offer.

  1. Cannonball Members.

Becoming a Cannonball Member. Members who spend $2500 between a continuous 12-month period (January 1 through December 31) will earn Cannonball status (“Cannonball Member”). Cannonball status is valid for the remainder of the year in which it is earned through December 31 of the following calendar year (minimum of twelve months, maximum of 24 months). For example, if a Member reaches Cannonball status in July 2018, their status as Cannonball is valid until December 31, 2019. Cannonball Member Benefits. Cannonball Members enjoy additional benefits and promotional offers such as: points that do not expire while a Cannonball Member, bi-annual $10 SPLASH bucks, the ability to earn additional bonus points during promotion periods, free service labor (up to one hour) on any equipment installation (restrictions apply) and exclusive VIP sale access. All Cannonball member benefits and promotions are subject to the terms and conditions of the offer.

Earning Points

  1. General

Members can earn SPLASH! Rewards points on the purchase of qualifying products and services only at Pools of Fun locations.

  1. Earning Rate

SPLASH! Rewards Jump, Dive and Cannonball Member Points. Members earn one (1) point for every one dollar ($1) spent when they purchase qualifying products or services at any Pools of Fun retail store location and present their email address. Points are rounded down. For example, if you spend $19.99, you will receive 19 points. Calculation is as follows: $19.99 x 1 point per dollar = 19.99 points, which is rounded down to 19 points.

  1. SPLASH! Bucks

In addition to earning points on qualifying products and services, all Members receive bi-annually SPLASH! Bucks.  Members will receive $10 SPLASH Bucks in May and September and may be redeemed at any Pools of Fun retail locations.

  1. Gift Cards

When a Member makes a qualifying in-store purchase using a gift card, the Member will earn points on the amount of the purchase.

  1. Timing of the Addition of Points to Accounts

SPLASH! Rewards Program member points earned on the in-store purchase of qualifying products or services will be added to your account immediately at the time of in-store purchases of the qualifying products or services.

  1. Exceptions

Employees and their direct family members of Pools of Fun are not eligible for SPLASH! Rewards Program.

  1. Exclusions

SPLASH! Rewards Program points will not be earned on any discounts or other credits offered in connection with a product or service. For example, if a product that is normally $100 is on sale for $75, a Member will only earn points on the purchase price of $75. Purchase of gift cards, redemption of merchandise vouchers, and any type of price adjustments, including merchandise returns, are not eligible for points. All purchases made: (i) by a Member prior to such member joining the Program and (ii) without presenting valid identification from which the Member’s account information can be determined by the store associate.

  1. Returns

Points earned for a purchase that is then the subject of a return, returned check due to non-sufficient funds, or other credit will be deducted from the Member’s account in an amount equal to the points earned for the original transaction, including bonus points. If a return will cause your SPLASH! Rewards account to have a negative point balance, a store credit will be issued on the return regardless of your original form of payment.

  1. Bonus Point Promotions

Pools of Fun may run certain bonus point promotions. Under bonus point promotions, Members can earn additional or “bonus points” in connection with the purchase of certain products at Pools of Fun or in connection with days where a Member earns bonus points for shopping that day. When these products are purchased by a Member, the Member will earn bonus points on each product, as specified in the offer. Bonus point promotions are subject to the terms and conditions of the offer and may be offered at any time in Pools of Fun’s sole discretion. Bonus point offers cannot be combined with any other offer. If a Member redeems points towards the purchase of a bonus point product and pays a portion of the retail price after the points redemption, the Member will receive bonus points on the leftover retail amount paid by the Member. If a Member redeems points towards the purchase of a bonus point product in an amount equal to the full price of the bonus point product, the Member will not earn any bonus points.

Redeeming Points

  1. General

Points earned by a Member may be redeemed for products or discounts for certain services at Pools of Fun retail stores, provided a Member is using a minimum of 100 points.

  1. Points towards Products

Members can use their points to reduce the purchase price of a product or to receive a product for free based on the following scale:   100 points = $5.00 off 250 points = $12.50 off 500 points = $25.00 off 750 points = $37.50 off 1000 points = $50.00 off 2000 points = $100.00 off   Points can be redeemed in any combination of the point and increment set forth above. For example, if a Member wants to redeem 600 points, the transaction will allow the member to redeem 500 points and receive $25.00 off the transaction and another 100 points and receive $5.00 off for a total of $30.00 off the transaction. Redemption of points in-store is subject to product availability.

  1. Redemption

To redeem points towards a purchase at a Pools of Fun retail store location, Members must indicate that points are being redeemed prior to making the purchase and must present a time of purchase their email address as verification of the SPLASH! Rewards account. To redeem 1000 or more points at a Pools of Fun retail store location, Members must verify their identification by showing a driver’s license or other government-issued photo identification.

  1. Gift Cards

Points cannot be used towards the purchase of gift cards.

  1. Exclusions

Points accumulated on different Accounts of different Members may not be combined or aggregated to make purchases of products or for any other reason. Points earned in a transaction cannot be redeemed in the same transaction.

  1. Points Expiration

ALL POINTS EXPIRE AT THE END OF THE CALENDAR QUARTER FOLLOWING THE TWELVE (12) MONTH ANNIVERSARY OF THE DATE THE POINTS WERE EARNED BY THE MEMBER. Calendar quarter end dates are December 31, March 31, June 30, and September 30. For example, points earned on November 1, 2017 will expire on December 31, 2018.

General

By joining the SPLASH! Rewards Program, you agree to be bound by the terms and conditions set forth in these Program rules. Pools of Fun reserves the right to cancel, modify, or restrict SPLASH! Rewards Program or any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy at any time. Any changes can be made without advance notice. Pools of Fun may make these changes even though such changes may affect the Member’s ability to use points already accumulated. You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member’s points balance, as reflected in Pools of Fun’s records, shall be deemed correct. Pools of Fun reserves the right to determine the amount of points in any Member’s account based on Pools of Fun’s internal records related to such Member’s account. In the event of an inconsistency between the amount accrued in a Member’s account and Pools of Fun’s internal records, Pools of Fun’s internal records will control.  Pools of Fun assumes no responsibility for errors caused by incorrect Member information. Your right to transfer points earned or granted under the Program is strictly limited. The sale of points is prohibited, and may result in confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive. Pools of Fun may revoke any Member’s membership in SPLASH! Rewards Program at any time if such Member engages in abuse of the Program or fails to follow the terms and conditions of the Program. Fraud or abuse relating to the accrual of points or redemption of rewards may result in revocation of membership in the Program and may affect a Member’s eligibility for participation in other Pools of Fun program. SPLASH! Rewards points are non-transferable and cannot be redeemed for cash. The interpretation and application of the Program’s Terms and Conditions are at the sole discretion and determination of Pools of Fun. For information regarding this Program or other questions, click on Contact Us.